This Privacy Policy explains how GlowMe ("we," "us," or "our") handles information when you use the GlowMe iOS app and our website at tryglowme.com. GlowMe is an app that uses AI to rate facial and body aesthetics and help you build glow-up routines.
GlowMe operates no server and no database. We never receive, store, retain, or sell your photos, face data, scores, or results. All app data stays on your device until you delete it. When you run a scan or use optional AI features, your photo is sent transiently to third-party AI providers only to return a result.
This section describes how GlowMe handles photos and related face data. You may cite this section verbatim when reviewing our data practices.
When you choose to use GlowMe's scanning or image features, you provide a selfie or body photo that you select. That photo is the only image data involved in our service.
We do not collect, store, or create facial geometry, faceprints, biometric templates, or any other biometric identifier. GlowMe does not perform facial recognition, identity matching, or persistent biometric profiling.
When you choose to scan, GlowMe accesses your camera or photo library only to run on-device AI features (trait ratings, glow scores, personalized plans, and optional My Future previews). Access requires your explicit permission through iOS camera and photo library prompts. You may decline permission; core browsing works, but scan and image features will not run without a photo you provide.
Your photo is used only to:
We do not use your photo for advertising, cross-app tracking, identity verification, or any purpose beyond delivering these features to you.
To return results, your photo is shared only with your consent and only for the specific feature you request with these named providers:
These providers process your image solely to return the requested result. Per their published API terms, they do not use your content to train their models and do not retain it beyond what is needed to deliver the response.
We do not store, retain, or sell your photos, face data, scores, or results. Because GlowMe runs no server, we have no retention on our side. On your device, photos and results persist only until you delete them in the app or remove the app from your device.
Our marketing website (including pages at /privacy and /terms) does not require login and does not operate a user database. Standard web hosting or analytics, if used, is limited to aggregated technical data and does not include your app photos or scan results.
We do not maintain a cloud database of your personal app data. Data you create in GlowMe — including photos, scores, glow-up plans, scrapbook entries, streaks, missions, and progress — is stored locally on your iPhone and remains there until you delete it.
Deleting scans, clearing app data within GlowMe, or uninstalling the app removes that locally stored information from your device. Because we operate no server, uninstalling the app is the complete way to remove your GlowMe data from our reach.
GlowMe relies on the following third parties to deliver AI features and subscriptions:
We do not control third-party privacy practices. We encourage you to review their policies. We share data with these providers only as described in this policy and only to operate the features you request.
AI processing of your photo happens only when you take a deliberate in-app action — for example, starting a scan or opening My Future. By proceeding with that feature after iOS permission prompts, you consent to transient sharing of your selected photo with the relevant AI provider (OpenAI for scans, Google for My Future) solely to return your result.
You may withdraw consent at any time by not using those features, revoking camera or photo library access in iOS Settings, or deleting stored data in the app.
GlowMe is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Because we operate no server-side database, we do not receive or store children's data on our systems. If you believe a child under 13 has used the app in a way that concerns you, contact us at support@tryglowme.app and we will help you understand how to remove locally stored data by deleting it in the app or uninstalling GlowMe.
GlowMe Pro is offered as auto-renewable subscriptions (weekly and yearly; the yearly plan includes a 3-day free trial). All purchases, renewals, trials, and refunds are processed by Apple through your Apple ID. We do not collect or store payment card numbers, billing addresses, or other payment information.
Because your data is stored on your device and we operate no server, you control your information directly:
Depending on where you live, you may have additional privacy rights under applicable law. Because we do not maintain a central database of your information, we cannot access or delete data stored only on your device on your behalf. Contact us if you need guidance.
We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date above and may also be communicated in the app. Continued use of GlowMe after an update means you accept the revised policy.
Questions about this Privacy Policy or our data practices: support@tryglowme.app.